I had a previous post after I signed up for Live Office and I received some paperwork from Miicrosoft. It was a propeganda that welcomed me and explained their service offerings.
Why did they waste the time to put this together and the money and resources it took to send it out? Why couldn't they post this information in a blog entry? They needed this because the UI is so complicated like I said before. Features are hard to discover and use. Simplify the UI, make features more discoverable, and don't waste resources on non-product items and u will save money and get things out of the door faster.
P.S. I used Typepad mobile to post this. Very sweet!